The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site.
All notices from Little Star Enterprises, Inc. (aka: Iron Mountain Armory), hereinafter referred to as “LSE”, to You may be posted on www.Samurai-Armor.com, hereinafter referred to as “Website” and will be deemed delivered within thirty (30) days after posting. Notices from You to LSE. shall be made by e-mail, sent to the address we provide on our Website.
The Terms and Conditions constitute the entire agreement between you and LSE with respect to this Website. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and LSE and its employees, with respect to this Website. No modification of the Terms and Conditions shall be permitted. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
All content appearing on this Website is the property of: Little Star Enterprises, Inc.
Copyright © 2001-2021 Little Star Enterprises, Inc. USA – All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Website so long as (i) the document is used for informational purposes only, and (ii) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2001-2021 Little Star Enterprises, Inc. All rights reserved. Removing of logos, watermarks or editing of our images, in any form, is not permitted without direct written permission.
All brand, product, service, and process names appearing on this Website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by LSE. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of LSE or any third party. This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed.
Any custom design, symbol, mon, orders, picture, detail, etc. of any kind shared with LSE may be used for any means, including but not limited to, crafting of your order, reproduction, replication, marketing or advertising.
By using www.Samurai-Armor.com or an LSE services, you are consenting to the practices described in this Privacy Notice.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Although every effort has been made to provide complete and accurate information, LSE makes no warranties, express or implied, or representations as to the accuracy of content on this Website. The content of the pages of this Website is for your general information and use only. It is subject to change without notice. Neither LSE nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. LSE assumes no liability or responsibility for any error or omissions in the information contained in the website or the operation of the website. LSE and Iron Mountain Armory do not make our own materials, so therefore colors, tints, hues, materials, paints, brocades, patterns, etc are subject to change without notice and are beyond our control. We will make every attempt to match every detail according to your request but we are unable to guarantee consistency and accuracy of material.
Unless otherwise noted, all orders are drop-shipped from China, directly to the recipient. The recipient is the importer of record and must comply with all laws and regulations of the destination. All orders may be subject to local and/or import taxes, customs duties and fees levied by the destination country. The recipient / importer is subject to all local and/or import taxes, customs duties and fees, which are levied upon payment of order (tax included) or once a shipment reaches the recipient’s country. Additional charges for customs clearance maybe be fulfilled by the recipient; LSE has no control over these charges, nor can LSE predict what they may be.
Customs policies vary widely; you should contact your local customs office for more information. Buyers might be asked to provide a Tax ID or Social Security number upon importing their order. Each country has their own import rules, regulations and taxes. It is the client’s responsibility to research their own import laws.
Please read our Import Tax Notes for some more information.
ORDER PROCESSING / LEAD TIME
Each product has an average crafting time towards the bottom of its description. This is the average crafting time of this particular item and does not reflect the time in which may be needed to process, review order details with the armory, schedule production, quality control inspect and extra time needed if there is a delay (errors, defective materials, re-work, receiving materials, pandemic, etc). Each item is made with attention and care, so we do not want to rush your order. We will do our best to keep you updated on your order progress, but please understand there are many determining factors which can speedup or delay the crafting of your order. Therefor the average production time is not guaranteed.
Because these items are handcrafted, they may have minor blemishes, errors, defects, imperfections, issues, incorrect sizing etc. Again, we do our best to fix and note these issues during the QC process, however some are considered acceptable. This is why LSE has a strict all sales are final policy.
We do our best to provide each client with notice to any changes and provided additional options. However, we might not notify you, especially if certain materials, colors, patterns, designs are no longer available, changed or will not be obtainable for a long period of time.
Due to the nature of the custom design, sizing of our products and the different body types of our many clients, we do not guarantee standard or custom sized items will fit.
We might note these changes / issues in the QC report and provide for your review before shipping your order.
Custom logos, symbols and mons: Buyer confirms they have the legal rights to use any submitted logo, design, mon or symbol to be painted, print, engraved or used in anyway. LSE and Iron Mountain Armory reserves the right to refuse Buyer artwork, logo(s), and/or design requests for any reason.
CUSTOMIZATIONS / AMENDING / UPDATING ORDERS
Due to the personalized design of your custom handcrafted items, all sales are final. This means, once your order is paid (via the Website, Invoice or Other) you cannot change the color, size, options or other details. If you make a request to change any detail after your order is placed and, before the factory reviews your order, we will do everything we can to honor your request. However, we cannot guarantee any changes will be made. If you pay a fee for the amending or updating of your order and we fail to fulfill all or part, we will refund in part or full, the fee associated with that amending or updating. Any fee or refund will be separate from your original order and payment.
Custom requests in the “Order Notes” dialog box, email, messenger or the telephone, which are not a part of our “standard options” (ie: make extra-long, extra thick, extra dark, add 10 cm, etc) cannot be guaranteed and if we fail to fulfill the request, we will refund the fee associated with that custom request. Any fee or refund will be separate from your original order and payment.
Any cancellation requests received before an order is shipped will be honored. All cancellations are subject to a cancellation fee of 5% of total order payment, plus any materials, resources and/or labor costs accrued by LSE and Iron Mountain Armory. Both the fee and costs will be calculated by IMA and reviewed with you before your order is canceled and remaining amount is refunded.
Orders are packed and shipped with care. Because we ship worldwide and regulations differ between countries, sometimes extra time is needed when preparing and shipping your package. We make every effort to ship each order in a timely manner. For more details about shipping, please reference the SHIPPING & DELIVER section of the terms above.
SHIPPING & DELIVERY
Unless otherwise noted in the product description, LSE contracts Iron Mountain Armory China to hand make and ship all products. Iron Mountain Armory will drop ship directly to recipient worldwide. Shipping rates and times depend on selected currier / service, individual products, weight / size of item(s) and other details. Delivery times are not guaranteed.
For more information please review our Shipping &Delivery Policy.
RETURN / REFUND POLICY
Due to the personalized design of our custom handcrafted items, all orders are considered custom and all sales are final. No returns or refunds are accepted with the acceptation of incorrect or defective items. Please reference the WARRANTIES section for more information.
Please let us help you better by asking us any questions you might have about our policies, products or anything else you may want to know or wonder about by contacting us, so one of our knowledgeable Customer Service Associates can assist you. Our number one priority is your complete shopping satisfaction. If you’re not satisfied, let us know and we will do our best to meet your satisfaction.
Due to the nature of our handcrafted items, there may be some blemishes, imperfections, inconsistencies, variations in color, sizing, materials, etc. LSE does not have service stations, therefore there are no warranties, express or implied.
Please know that LSE and Iron Mountain Armory both stand behind their products 100%. If you receive your custom handcrafted ordered item which you feel is incorrect, damage or defective, please email us within five (5) calendar days of delivery. The email must contain your order number, details about your concern and pictures clearly showing the issue. We will review your claim and if we agree, we will be happy to assist you with repairing or exchanging damaged, defective or incorrect item(s) or offer partial or full refund, at our sole discretion.
If an item is to be repaired or replaced a return label will be e-mailed to the client, from which they will have five (5) calendar days to tender the package to the currier service.
For items lost or damaged in transit, please review the Shipping & Delivery section of these Terms and Conditions.
There are absolutely NO sales to minors. Customers must be of at least 18 years of age or older depending on their local laws. By placing an order, the customer states that they are of legal age and are purchasing the item(s) in accordance with Government, State and Local laws. Customers also state that they will be using the item(s) in a lawful manner. LSE and its employees assumes no liability associated with product usage or misuse. Buyer agrees to defend, indemnify and hold harmless Seller from and against any and all claims, damages, costs and expenses (including, but not limited to, attorney’s fees, expenses and court costs), arising from or relating to (i) Buyer’s use of seller’s products and services, (ii) breach by Buyer of these Terms and Conditions, and (iii) Buyer’s violation of any rights of any third party.
The Buyer is liable and responsible for any loss, damage or expenses of any kind arising out of the use and/or misuse of products. Use and misuse of Martial Arts equipment / weapons may involve serious risks, including injury, disability, and possible death. All items including but not limited to, armor, clothing, accessories, weapons and gifts are sold only for collection and/or display purposes. Do not use any items for sparring or contact.
VOID WHERE PROHIBITED
Although the information on this Website is accessible worldwide, not all products or services discussed in this Website are available to all persons or in all geographic locations or jurisdictions. Little Star Enterprises, Inc. reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Website is void where prohibited.
In the event of litigation, both parties agree that the Law of the State of business registration of Little Star Enterprises, Inc. shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
When placing an order, you the customer signify agreement to all of these Terms & Policies.